Accidental Warranty

$199.00

Covers your hoverDAWG 6 or hoverDAWG 10 against accidental damage for period of 1-Year from your purchase date. If your unit is not working but is still in one piece, we will replace it free-of-charge with an equal or similar model, depending on our stock levels at that time.

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Categories: Hoverboard, Warranty

Product Description

Covers your hoverDAWG 6 or hoverDAWG 10 against accidental damage for a period of 1-Year from your purchase date. If your unit is not working but is still in one piece, we will replace it free-of-charge with an equal or similar model, depending on our stock levels at that time.

This warranty plan can only be purchased together with a new hoverDAWG purchase OR separately within 48 hours of a new hoverDAWG purchase. If purchase separately, you must also email your proof of purchase, invoice, or receipt with the date of purchase listed for this warranty to be valid. Email proof to: [email protected]

For all returns shipping must be prepaid, insured and bearing a Return Material Authorization (RMA) number on the shipping label and/or container. Any shipping charges incurred when returning product to HOVERDAWG are the responsibility of the customer. Please contact us for an RMA number, which will be required to ensure proper crediting of your account. We cannot accept returns without an RMA number.

*This warranty does not cover water damage.
*Limited to a maximum of one claim per warranty term.

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Returns & Delivery

General Terms:

All prices and specifications are subject to change without notice. Prices are final as of time of an order. All products are shipped F.O.B. (Freight On Board) and become the sole property of the purchaser upon delivery to the specified shipping agent. In case of shipping damage, the customer should contact us immediately, so we can promptly file a damage claim with the carrier and expedite a replacement. Any discrepancy, including wrong items or missing items, should be reported to BIGDAWGS PROMOTIONS INC within 48 hours after receipt. By purchasing from our web site, you acknowledge that you have read and agreed to all terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders. Product images are for representation purposes only. Actual products may have slight cosmetic differences.

Items Damaged During Transit:

If you receive a damaged item, you must contact us within 7 days by calling 416-293-5474, or by email at [email protected]. If you do not contact us within this time period, your damage claim may be denied by the carrier. Customer assumes all responsibility for the damaged item before it is picked up by the corresponding carrier agents.

Delivery Information:

Your item will ship from our warehouse located in Toronto, Ontario, Canada. Currently we only ship within Canada. We do not ship outside of Canada.

Return Policy:

If you are not completely satisfied with a product purchased, you may return it within 30 days of the delivery date for refund (to your original form of payment only) if qualified (eligibility conditions listed below). Defective items may be returned within 90 days of the delivery date. BIGDAWGS PROMOTIONS INC will either repair or replace defective products at no charge, using new or refurbished replacement parts are our discretion. Replacements may be different but functionally equivalent models. All shipping, handling, and insurance charges are additional and non-refundable. Normally, all returns for non-defective reasons (e.g. customer changed mind) are subject to a 30% restocking fee. This fee does not apply to defective product returned within the HOVERDAWG warranty period. For all returns shipping must be prepaid, insured and bearing a Return Material Authorization (RMA) number on the shipping label and/or container. Any shipping charges incurred when returning product to BIGDAWGS PROMOTIONS INC are the responsibility of the customer. Please contact us for an RMA number, which will be required to ensure proper crediting of your account. We cannot accept returns without an RMA number. Returned products must be undamaged (no scratches), clean, and in otherwise new condition with all original materials i.e. original packaging, manuals and accessories, and must be accompanied by the original invoice.